Rapidly develop your surveys from simple to complex with an intuitive, easy-to-use interface. Reach respondents wherever they are for answers to your critical brand, product, customer questions.
Use CATI, CAWI, CAPI, and more. Use mobile phones, tablets, desktops, landlines, apps, websites and more. Sophisticated survey flow logic and cross-mode rules engine ensure the optimal mix of surveys, channels, and modes.
Why settle for "off the shelf" when you can custom tailor for a perfect fit? All our Solution Modules have been designed with the expectation they will be customized to fit your business processes perfectly.
Part of your secret sauce is reflected in the way your business operates. Our special sauce is reflected in the way we can customize your Solutions Modules to perfectly fit your business processes.
And what's even better is this.....we know your business is going to change over time. No problem. Our Solution Modules will be up to the task of changing with you. You will never outgrow your business software with Optimum's customizable Solution Modules.
All Solution Modules are available via an annual plan or month-to-month. Pricing is based on actual monthly usage and the number of Solution Modules used, per user.
Each user working with one solution module in a month will incur the Basic User price. Each user working with 2 or 3 Solution Modules in a month will incur the Business User price.
Customization Services are available in packages of 2, 5, or 10 hours. Implementation can be done DIY (Do It Yourself) at no cost, or via a Starter Acceleration Service for $1,000 per Solution Module