Customizable
Business Messaging

Communicate with two-way texts,
chats, IM's, emails, and calls

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Optimum Messaging

Automated omnichannel conversations to enhance relationships with customers and prospects.

SMS conversations complement email

Send, receive, & manage SMS/MMS/IM messages

Text messaging for support, onboarding, marketing, and more is becoming essential for engaging with your target audiences.

Text messages stand out more than email.

Combine messages, emails, images, videos, gifs, etc.

One-to-one or one-to-many.

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Central Messaging Console

No more logging in and out of multiple applications

Over 95% of text messages are actually read, resulting in more businesses using SMS as a strategic communications channel similar to email. SMS is essential for your deskless audiences.

Manage all messages from one central console.

Customize specifically to your unique business workflows.

Be more responsive and more personalized.

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Unique Workflows

Dynamic Process Mapping

Not every business is the same, neither is every employee

Adjust processes and rules you build into the system and how your applicants interact.

See who's getting stuck, where, and put automated (or manual intervention) help in place.

Use special resources or groups for certain employee types, automatically assign and notify.

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Customize

Easily integrate and modify

You have your own unique business workflows. Customize our messaging solution easily, quickly, and affordably.

Everything you need. Nothing you don't need.

The benefits of both packaged and custom software.

As your business evolves, our software evolves with you.

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Individuals and Teams

Private & team inboxes

Privacy and collaboration are determined by you and your team. Private or shared inboxes manage conversations according to your unique requirements

User-defined access and sharing.

Two-way, cross-channel history.

Assign tasks to teammates.

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”Optimum is customized to do exactly what we need; it automates processes that save us time and money and makes projects "doable" and successful.”

Stephanie Apostol, Sr Analyst/Westgroup Research

Text & call from your computer

No more switching back and forth from your computer and cell phone

Visit our blog post: Conversational Marketing

Read about it here!

Optimum Messaging Features

Easily create, send, receive and manage your online communications.

Telephone

Optimum Messaging Features

Texting

Optimum Messaging Features

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Manage

Optimum Messaging Features

Insights

Optimum Messaging Features

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SMS CRM

Optimum Messaging Features

Central Communications

Optimum Messaging Features

Just a sampling of customers who trust Optimum

An award-winning platform. Loved by customers.

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