Our easy-to-use Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) technology ensures that customer calls are promptly routed to the correct agent, generating optimal customer satisfaction, and delivering the responsive experience your customers expect.
Our Outbound took kit ensures your agents are able to spend the majority of their time talking to live prospects and customers rather than dialing phone numbers. Campaign management, integrated scripting, management monitoring options for remote agents, and more to help all aspects of your contact center.
Solution Modules are available via annual commitments or month-to-month.
Basic: Users have rights to use one Solution Module per month
Business: Users have rights to use up to three Modules per month
Premium: Users have rights to use an unlimited number of modules per month
Customization fees are quoted based on company-specific needs.